Tel: +27 21 440 6735
General Enquiries: askus@mindpearl.com
Sales Enquiries: sales@mindpearl.com
 
 

Mindpearl appointed as IBCS Consolidator for TAL Aviation in South Africa


Mindpearl is proud to announce the partnership for TAL in South Africa. Click here for link


We will be launching the IBCS product in South Africa offering airlines an alternative to reduce their costs in regards to BSP and/or using a virtual airline to issue tickets. Click here for more details.

 

 

 

Fiji investment potential enthuses NZ business people

Written on 14 May 2013
Fiji investment potential enthuses NZ business people.   A 12-member trade and investment delegation of businesspeople from New Zealand that visited Fiji last week has said the ...

Mark Mahoney, Fiji's General Manager at CEO Summit

Written on 10 May 2013
See Mindpearl Fiji's General Manager, Mark Mahoney at CEO Summit. Please click here to see video.

BPeSA on track to meet targets

Written on 08 May 2013
BPeSA on track to meet targets. The sector should add about 5 000 new jobs to the economy this year. Click here for full article.

South Africa wins Offshoring Destination of the Year Award 2013

Written on 29 April 2013
South Africa wins Offshoring Destination of the Year Award 2013In 2012 South Africa announced its presence as a leading BPO destination when it took home the National Outsourcing ...

Mindpearl Brisbane celebrates 5th anniversary for American Airlines

Written on 26 April 2013
Mindpearl Brisbane celebrates 5th anniversary for American AirlinesClick here for the full press release

Whitepaper - 8 Key Factors to consider when choosing an outsourcer for your contact centre services

Written on 18 April 2013
8 Key Factors to consider when choosing an Outsourcer for your Contact Centre services. A focus on cost alone can come at a price, many businesses have had their contracts withdrawn as ...

South Africa - BPeSA Key Indicator Report

Written on 08 April 2013
South Africa-BPeSA Key Indicator Report Since 2003, the Offshoring Industry in the Western Cape has grown from 300 agents to 4,727.  To read more Click here  

Edelweiss Air moves call centre services to Cape Town

Written on 03 April 2013
Edelweiss Air moves call centre services to Cape Town Please Click Here

Mindpearl Group to join the CEO Summit 2013

Written on 05 March 2013
Mindpearl Group to join the CEO Summit Mindpearl Group to join the CEO Summit 2013 taking place at the Cypress Lakes Resort, Hunter Valley, New South Wales, Australia, 18 - 19 April ...

Mindpearl Front - NSC Group - Virtual Contact Centre

Written on 13 February 2013
Mindpearl Front - NSC Group - Virtual Contact Centre Virtual Contact Centre Controls Costs and Improves Efficiency for Mindpearl   Please Click Here

South Africa as a sourcing destination: should the Rainbow Nation be on your short list?

Written on 04 February 2013
South Africa as a sourcing destination: should the Rainbow Nation be on your short list?  Source:  www.sourcingfocus.com Click here to read more  

Swiss International Air Lines ranks at top of Social Media Survey

Written on 04 February 2013
Swiss International Air Lines ranks at top of Social Media Survey Mindpearl’s client, Swiss International Air Lines ranks at the top of a Social Media Survey conducted amongst ...

QR National makes the Switch

Written on 04 February 2013
QR National makes the Switch Mindpearl Brisbane provides the Switchboard services for Aurizon, Australia’s largest rail freight company, formerly known as QR National. Please ...

Future Banking Magazine

Written on 13 December 2012
Mindpearl Featured in Future Banking Magazine To read an interview with Mindpearl CEO William Pattison in Future Banking Magazine. Please Click here.

Mindpearl Videos

Written on 20 November 2012
 Find Mindpearl Videos  here .  

Mindpearl Finalists in Western Cape BPO Awards

Written on 19 November 2012
 Mindpearl finalists in Western Cape BPO Awards Click here for more details.  

Mindpearl attend BPeSA Western Cape Offshoring Event

Written on 19 November 2012
 Mindpearl attend BPeSA Western Cape Offshoring Event Click here for more details.  

Future Banking Article

Written on 25 September 2012
 Mindpearl featured in Future Banking ArticleClick here for more details.  

Mindpearl featured in CEO Magazine

Written on 23 September 2012
 Mindpearl - Global Multilingual outsourced contact centre Click here for more details.  

Shared Services & Outsourcing Network Event - NZ

Written on 01 May 2012
 Mindpearl to speak at the Shared Services & Outsourcing Network even in Auckland, New Zealand.Click here for more details.  

Mindpearl appointed as IBCS Consolidator for TAL Aviation in South Africa

Written on 01 May 2012
Mindpearl appointed as IBCS Consolidator for TAL Aviation in South Africa Mindpearl is proud to announce the partnership for TAL in South Africa. Click here for link We will ...

Mindpearl Sponsoring an Event in London on 30-31st May

Written on 01 May 2012
Mindpearl are sponsoring an event in London on 30-31st MayMindpearl Sponsor the 2012 Customer Experience Strategy Summit - London, May 2012. Click here to find out more.  

See the Mindpearl Cape Town video

Written on 30 April 2012
Mindpearl Cape Town To view on youtube, follow the link

Mindpearl co host Offshoring discussion in UK

Written on 14 March 2012
Mindpearl co host Offshoring discussion in UK To find out more, follow the link

Mindpearl; Gold Sponsors at the Executive Customer Contact Exchange – Dublin, April 2012

Written on 14 March 2012
Mindpearl; Gold Sponsors at the Executive Customer Contact Exchange – Dublin, April 2012 To find out more, follow the link

Mindpearl's Resilient Infrastructure

Written on 20 July 2011
JANUARY 2011 - HOW DO YOU KEEP YOUR CONTACT CENTRE OPERATIONAL WHEN NATURAL DISASTER STRIKES?   This is how Mindpearl managed to continue operations when faced with the ...

Mindpearl's News Feed

Written on 20 July 2011
This is Mindpearl's new news feed.

Mindpearl Fiji – see Mindpearl’s latest facility

Written on 20 July 2011
Mindpearl Fiji – see Mindpearl’s latest facility  

Mindpearl's Youtube Channel

Written on 20 July 2011
Mindpearls YouTube Channel Mindpearl has it's own youtube channel. To visit follow this link: http://www.youtube.com/user/GlobalMindpearl

FJ Press Release Nov 2009

Written on 02 November 2009
AIR PACIFIC’s OUTSOURCED TELEPHONE RESERVATIONS COMMENCES On Sunday 1st November, 2009 Air Pacific and Pacific Sun commenced the outsourcing of their telephone reservations services ...

Partnerships

Written on 23 February 2009
Dnata Contact Centre Aquires Brief company profiles: Mindpearl DNATADnata Contact Centre Aquires Major Stake IN INTERNATIONAL CONTACT CENTRE MARKET DUBAI, U.A.E., 28 May, 2008 - Dnata ...

Mindpearl Ready for Launch with VAustralia

Written on 07 October 2008
Press Announcement Read More here

Mindpearl Welcomes Delta Air Lines on Board

Written on 20 November 2006
Press Release - For Immediate Distribution MindpearlCape TownSouth AfricaNovember 2006Mindpearl Welcomes Delta Airlines on Board  Cape Town, South Africa 20th November 2006 The ...

Mindpearl Flies Solo

Written on 14 May 2006
Mindpearl Flies Solo Mindpearl Cape Town South Africa May 2006 Cape Town Cape Town, South Africa 15th May 2006 The management team of Mindpearl AG and Swiss International Airlines ...

Vueling Case Study

Written on 13 May 2006
Vueling Case StudyMindpearl Offers Low-Cost Airline Solution The Client Overview In the summer of 2004, Vueling operated their own contact centre but owing to an increase in ...

Delta Case Study

Written on 13 May 2006
Delta Case StudyMindpearl Offers Delta Brand Service The Client Overview Delta Air Lines (NYSE: DAL) offers customers service to more destinations than any other global ...

Avaya Case Study

Written on 13 May 2006
How Avaya Call Centre and Outsourcing Solutions are Helping Mindpearl Take Airline Customer Care to New Heights Click here for more info

AA Case Study

Written on 12 May 2006
American Airline Case StudyA win-win situation for Mindpearl and American Airlines The Client Overview In May 2004, as part of the AA Turnaround plan Mindpearl was ...

NAA Press Release

Written on 12 May 2003
 NORTH AMERICAN AIRLINES NEW MINDPEARL PARTNER Melville, New York - May 12th, 2003 - Mindpearl AG, a leading provider of customer care solutions, has announced today that North ...

Mindpearl Awarded Customer Servicing Contract With Finnair

Written on 02 December 2002
 MINDPEARL AWARDED CUSTOMER SERVICING CONTRACT WITH FINNAIR Melville, New York - December 2, 2002- Mindpearl AG, a leading global provider of customer care solutions, today announced ...