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Fiji has been shortlisted for the National Outsourcing Association (NOA) Awards 2014 as Offshoring Destination of the Year.

This follows Fiji winning Offshoring Destination of the Year at the 2014 European Outsourcing Association (EOA) Awards in July 2014, which recognised Fiji’s presence as a leading BPO destination.

‘2009, after a lengthy due diligence period I opened the first international outsourcing call centre in Suva, Fiji Islands. Today, Mindpearl Suva houses 14 international clients. The people have a natural approach towards customer service, which translates exceptionally well to the contact centre environment. After so many years in the BPO space, I knew this quality cannot be taught and would differentiate Fiji from other low cost offshoring locations. When Fiji won the EOA Offshoring Destination of the Year award in 2014 following in the footsteps of previous winners South Africa and Morocco, it only proved what I already knew. Fiji is a hidden gem, which I was fortunate enough to identify and act on 5 years ago’, commented William Pattison, Mindpearl’s CEO. Mindpearl is an award winning, multilingual contact centre with strategically located centres in Australia, Spain, South Africa and Fiji.

Winners will be announced at the official award ceremony on Thursday 20th November 2014 at the 5* London Marriott Hotel Grosvenor Square.

About Fiji

Fiji won the 2014 European Outsourcing Association (EOA) Awards Offshoring Destination of the Year award.. Fiji offers a high quality and cost efficient English language alternative to low cost offshore locations that have historically experienced quantitative issues. Fiji supports several international clients across numerous industry verticals and provides customer support to well-known UK, European, Australian and New Zealand brand names.

About the NOA awards:

The National Outsourcing Association Awards (NOAAs) now in its eleventh year recognises and celebrates the efforts of companies who have demonstrated best-practice in outsourcing. Click here for the official press release.

Author: | 09 September 2014