Fiji - The Contact Centre Industry’s best-kept Secret
On the 13th November 2014, Mindpearl, in partnership with Matchboard, hosted an event in Melbourne, Australia. With a rise in interest in Fiji’s offshoring capabilities, this event focused on educating attendees as to why Fiji is selected as a customer service hub over other outsourcing destinations and why Fiji was named 2014’s Offshoring Destination of the Year by the European Outsourcing Association earlier this year.
In a packed but entertaining session, attendees learned more about Fiji’s contact centre industry, from its native English-speaking workforce, renowned for friendly customer service, to its robust infrastructure, low attrition, and 50% or more cost savings over traditional onshore facilities.
Due to popular demand, Mindpearl will host a similar event in 2015 and include webinar facilities for interested parties not able to attend in person. Please contact us if you would like us to keep you updated on these developments.