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UK, April 2015

The National Outsourcing Association in the UK announced the shortlists for its 2015 Professional Awards this week. You can find the full press release here. Mindpearl is included in three prestigious categories, namely:

  • Award for Excellence in Outsourced Customer Service
  • Best Offshore Team
  • Skills Development Programme of the Year – Mindpearl Leadership Development Programme

William Pattison, Mindpearl’s CEO, had this to say, ‘I am extremely honoured that Mindpearl and our people have been recognised in these three categories. We believe this demonstrates Mindpearl’s commitment to service excellence, as well as our investment in the growth and development of our people. Mindpearl strives to provide people-driven communication solutions, but we can only achieve this aspiration with exceptional people who drive the success of our business.’

The winners will be announced at the awards ceremony taking place in London on 21 May 2015.

About National Association Professional Awards:

The NOA presents their 3rd annual Professional Awards; this is a dedicated awards ceremony that celebrates the talent of the individuals, teams and companies who deliver significant value to the global outsourcing industry. The shortlist spans a wide variety of functions and industry sectors that share a common drive to achieve outstanding success through sourcing.

About Mindpearl:

Mindpearl specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Australia, Spain, South Africa and Fiji. As an international, award winning, multilingual contact centre, Mindpearl drives for recognitions – directly by association with their clients – by conducting themselves and their business practices according to the following key values and principles: Service leadership, Operational excellence and Leadership through innovation. Their vision is the framework for all Mindpearl aspires to be – “Pushing the boundaries of convention to deliver the ultimate brand experience.”

mindpearl | 13 Avril 2015