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Mindpearl Fiji named as a winner at the 2015 Business Excellence Awards – Award for Best Flexible Outsourcing Service

Mindpearl, award winning international contact centre outsourcer, has been named as the winner in Acquisition International Magazine’s annual Business Excellence Awards for Best Flexible Outsourcing Service in Fiji. The prestigious 2015 Business Excellence Awards honours those professionals who work tirelessly to raise the bar, accepting nothing but the best when it comes to their organisation’s performance and that of wider industries. All the award winners, without exception, are united by the stellar standards they set themselves and the outstanding results they achieve.

As a company, Mindpearl offers a quality service that transcends traditional outsourcing. By completely adopting their clients’ brands, they ensure a customer service that cannot be matched. As the world of outsourcing has expanded, there has been a strategic need for companies to position themselves in order to maximise growth and enhance their customer experience. There is now more than ever, an ever increasing need to create balance between cost and quality.

This shift in balance positions Fiji and Mindpearl favourably, as Fiji offers a high quality and cost efficient English alternative to offshore locations such as India and the Philippines. In addition Fiji boasts a native English speaking workforce with an exceptionally high literacy rate, therefore offering a high quality English language alternative for Mindpearl clients.

Alan Graham, Mindpearl Chief Commercial Officer commented, “We are extremely proud to be awarded such a prestigious accolade, as our service offerings are based on providing our clients with quality, flexible outsourcing services. This achievement would not be possible without the talented staff at Mindpearl as their continuous drive for recognition and our “follow the sun” business model allows borderless 24/7 coverage and cost efficiencies.”

Mindpearl’ fundamental aim is to make outsourcing a human experience, whether it is with a large corporate looking to partner for performance or a small business looking to grow with people.

About Acquisition International Magazine’s Annual Awards:

Since 2010, Acquisition International Magazine’s annual awards have been celebrating excellence, innovation and performance across the business, legal, financial and investment communities. Each series is designed to reward those most deserving in this very global and very challenging environment. They give a comprehensive analysis of the industry and a complete run through of the best of the best in terms of industry experts. Acquisition International prides itself on the validity of its awards and its winners. They are given solely on merit and recognise leaders in their respective fields.   Their award winners are determined through a rigorous process. Their comprehensive selection process ensures that their awards are a true representation of the market and that their winners are truly at the cutting edge of their fields.

mindpearl | 09 Juin 2015