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Mindpearl in Partnership with Matchboard are proud to host an interactive and informative business luncheon in Sydney on the 30th of August 2017.
With a Keynote by QANTAS representatives:
Goran Stojanovski, Global Manager, Customer Contact Centres
Anita Baresic, Manager Customer Operations and Innovation

The travel industry is volatile – oil prices or a single disaster incident can have untold impacts on profitability. One thing that IS in your control is Customer Service. By adopting best practices for Customer Service,
you can fortify your travel business so that you are optimally equipped to manage both the business-as-usual and business-as-unusual!
Join us at a complimentary lunch to hear from travel experts how some of the world’s leading travel brands manage their customer service and exchange ideas with your industry peers, on best practices for:
  • Omni-channel customer experience
  • Multilingual service delivery
  • Business continuity planning
  • Outsourcing location options.

Business Luncheon:
Date: 30 August 2017
Time: 11:45am for 12-1pm (Sydney Australian Time)
Venue:Level 57, MLC Centre Martin Place Sydney
Cost: Free to attend
RSVP: Please note, only 15 attendees can be accommodated
Email: Sharon to secure your spot
This event is designed for heads of customer service, contact centre, reservations, inbound sales or supply chain.
Confirm your attendance to this interesting luncheon TODAY!
mindpearl | 26 July 2017
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