Flemish/Dutch - Customer Sales and Service Representatives

at MIndpearl
Location Cape Town, South Africa
Date Posted July 13, 2019
Category Cape Town, South Africa
Job Type Full time



The Customer Sales and Service Representatives will provide superior airline reservation services to customers and potential customers traveling internationally. They will handle inquiries relating to ticket fares, sales, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.

We are looking for individuals who can help us deliver outstanding customer service to international markets, and are flexible to work rotational shifts.

Knowledge, Skills, Experience requirements

  • Native level fluency in¬†Flemish¬†(verbal and written skills)
  • Fluency in English (verbal and written skills)
  • Computer literacy at intermediate level
  • Previous experience in customer services / call centre / travel and tourism sector
  • Available to work shifts, weekends and public holidays on a rotational basis
  • Demonstrated ability to resolve customer complaints and offer alternative solutions
  • Ability to undertake intensive training in complex products such as fares, loyalty programmes, help-desk services, ticketing rules, and airline regulations
  • Clear criminal record

Mindpearl is situated in the V&A Waterfront, Cape Town and offers a high standard work environment, comprehensive training and competitive remuneration packages including medical aid , provident fund and performance bonuses.

On Offer

  • Permanent contracts
  • Competitive salary
  • Performance bonusses
  • Annual retention bonuses
  • Health Insurance
  • Provident Fund
  • Visa and accommodation assistance
  • Working with Large International Brands

Apply Now!

Please send your CV to recruit@mindpearl.com should you be interested in this great opportunity

Please provide us with your employee number.
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