Dutch - Customer Sales and Service Representative

at Mindpearl Fiji
Location Suva, Fiji
Date Posted November 16, 2018
Category Suva, Fiji
Job Type Full time

Description

Dutch Speaking Customer Sales and Service Representatives

We at Mindpearl have a reputation for our excellent customer sales and service reputation and an award-winning Service Centre. Our Vision and Beliefs, pushing the boundaries of convention to deliver the ultimate brand experience.

We are currently looking for Dutch linguists individuals who can help us deliver outstanding customer service to our international markets..

The Role: Ducth speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.

Knowledge, Skills and Experience Required:

  • Verbal & written fluency¬†in Dutch and English
  • Completed schooling
  • Computer literacy at intermediate level
  • Experience in customer services / call centre / travel and tourism sector advantagous
  • Demonstrated ability to resolve customer complaints and offer alternative solutions

Work Hours:

  • 85 hours fortnightly
  • Saturdays/Sunday/ Public holidays ( Shift roster)
  • Nightshifts

Salary and Benefits:

  • Highly competitive salary
  • Performance bonuses
  • Incentives
  • Subsidized meals
  • Transport to & from work
  • Health Insurance
  • Paid for Training
  • Visa assistance

Should you meet the requirement please upload your CV on the following website (www.mindpearl.com) or email your updated CV to recruitmentfiji@mindpearl.com

Please provide us with your employee number.
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