|Date Posted||December 7, 2018|
German Speaking Customer Sales and Service Representatives
We at Mindpearl have a reputation for our excellent customer sales and service reputation and an award-winning Service Centre. Our Vision and Beliefs, pushing the boundaries of convention to deliver the ultimate brand experience.
We are currently looking for German speaking individuals who can help us deliver outstanding customer service to our international markets..
The Role: German speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Knowledge, Skills and Experience Required:
- Verbal & written fluency in German and English
- Completed schooling
- Computer literacy at intermediate level
- Experience in customer services / call centre / travel and tourism sector advantagous
- Demonstrated ability to resolve customer complaints and offer alternative solutions
- 85 hours fortnightly
- Saturdays/Sunday/ Public holidays ( Shift roster)
Salary and Benefits:
- Highly competitive salary
- Accommodation for full duration of contract (2 years)
- Performance bonuses
- Annual retention bonuses
- Subsidized meals
- Transport to & from work
- Health Insurance
- Paid for Training
- Visa assistance
Should you meet the requirement please upload your CV on the following website (www.mindpearl.com) or email your updated CV to firstname.lastname@example.org