|Location||Cape Town, South Africa|
|Date Posted||December 7, 2018|
Cape Town, South Africa
Italian Speaking Customer Sales and Service Representatives
We at Mindpearl have a reputation for our excellent customer sales and service reputation and an award-winning Service Centre. Our Vision and Beliefs, pushing the boundaries of convention to deliver the ultimate brand experience.
We are currently looking for Italian speaking individuals who can help us deliver outstanding customer service to our international markets..
The Role: Italian speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Knowledge, Skills and Experience Required:
- Fluent in Italian and English (Written & Verbal)
- Matric (Grade 12 or Equivalent qualification)
- Computer literacy at intermediate level
- Experience in customer services / call centre / travel and tourism sector advantagous
- Demonstrated ability to resolve customer complaints and offer alternative solutions
- Rostered day shifts!
- 8 hour shifts (with a 30 minute paid lunch break)
- Occasional Saturdays/ Public holidays ( Shift roster)
- No nightshift
Salary and Benefits:
- Permanent position
- Highly competitive salary
- Peformance bonuses
- Provident Fund (not compulsory for foreigners)
- Health Insurace
- Paid for Training
- Visa assistance & accommodation if required
Should you meet the requirement please upload your CV on the following website (www.mindpearl.com) or email your updated CV to firstname.lastname@example.org