Italian - Customer Sales & Services Representatives

at Mindpearl
Location Cape Town, South Africa
Date Posted December 7, 2018
Category Cape Town, South Africa
Job Type Full time

Description

Italian Speaking Customer Sales and Service Representatives

We at Mindpearl have a reputation for our excellent customer sales and service reputation and an award-winning Service Centre. Our Vision and Beliefs, pushing the boundaries of convention to deliver the ultimate brand experience.

We are currently looking for Italian speaking individuals who can help us deliver outstanding customer service to our international markets..

The Role: Italian speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.

Knowledge, Skills and Experience Required:

  • Fluent in Italian and English (Written & Verbal)
  • Matric (Grade 12 or Equivalent qualification)
  • Computer literacy at intermediate level
  • Experience in customer services / call centre / travel and tourism sector advantagous
  • Demonstrated ability to resolve customer complaints and offer alternative solutions

Work Hours:

  • Rostered day shifts!
  • 8 hour shifts (with a 30 minute paid lunch break)
  • Occasional Saturdays/ Public holidays ( Shift roster)
  • No nightshift

Salary and Benefits:

  • Permanent position
  • Highly competitive salary
  • Peformance bonuses
  • Provident Fund (not compulsory for foreigners)
  • Health Insurace
  • Paid for Training
  • Visa assistance & accommodation if required

Should you meet the requirement please upload your CV on the following website (www.mindpearl.com) or email your updated CV to recruit@mindpearl.com

Please provide us with your employee number.
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