Tag: Quality

Quality of a Team Leader

An efficient leader is some one who : Creates an inspiring vision of the future. Motivates and inspires people to engage with that vision. Manages delivery of the vision. Kuna Sundary from our Head of HR in our Malaysia office talks to us about the qualities of a good team leader.

Recruiting the right people

Employers will want nothing more than to recruit the right employee who will blend in easily, and start creating impact as soon as they are settled in.

The Questions every CEO should be asking in regards to Quality Monitoring of Staff

A Quality Monitoring Program that Counts towards boosting your bottom line – The questions every CEO should be asking in regards to Quality Monitoring  of Staff If you have a contact centre, your employees will be familiar with one or other form of Quality Monitoring. Quality Monitoring should not be overly complicated, whether you have […]

Mindpearl Commemorates Fiji’s Second Shortlisting as 2016’s Outsourcing Destination of the Year

Fiji has been shortlisted as the Outsourcing Destination of the Year in the Global Sourcing Association (GSA) Awards 2016. The finalists and winners were announced at the  official Awards Ceremony that took place in the 5-star Intercontinental, Park Lane, London on the 10 November 2016. Driven by demands in the outsourcing environment to offer a high quality and […]

Struggling with the Midyear Blues? Let’s find your Inspiration.

Struggling with the Midyear Blues?  Let’s find your Inspiration. It’s early August, which means that we have soldiered through nearly seven months of the year. It is during this period when you might be wondering where your inspiration and motivation will come from for the remainder of the year. Generally, we refer to this as […]

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